Terms and conditions
Welcome to Infinite Custom House (ICH). By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or purchasing our products, you agree to be bound by these Terms & Conditions and all applicable laws.
2. Products & Services
Infinite Custom House specializes in handmade and custom-designed apparel, accessories, and personalized products.
Because each item is handcrafted, slight variations in color, fabric, embellishments, or design may occur. These variations make each piece unique and are not considered defects.
3. Pricing
All prices are listed in U.S. dollars (USD) and are subject to change without notice.
We reserve the right to correct pricing errors or cancel orders resulting from incorrect pricing.
4. Payments
Full payment is required before production or shipment of any order.
We accept the payment methods available during checkout.
5. Custom Orders
Customers are responsible for reviewing and approving all customization details before production begins.
Once production has started, changes or cancellations may not be possible.
6. Shipping & Delivery
Shipping times are estimates and are not guaranteed.
Infinite Custom House is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.
7. Returns & Refunds
Please refer to our Returns & Refunds Policy for complete details.
Custom and personalized items are generally non-refundable unless they arrive damaged or incorrect.
8. Intellectual Property
All designs, logos, images, product photos, branding, graphics, website content, and original artwork are the property of Infinite Custom House and may not be copied, reproduced, distributed, or used without written permission.
9. Limitation of Liability
Infinite Custom House shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our maximum liability is limited to the amount paid for the purchased product.
10. User Conduct
Customers agree not to use our website for any unlawful purpose or in any way that may harm our business or other users.
11. Privacy
Your personal information is handled according to our Privacy Policy and is used only for order processing, customer service, and improving your shopping experience.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon posting to this website.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
Thank you for choosing Infinite Custom House. We appreciate your support and look forward to creating something truly one of a kind for you.